Public Grievance Redressal System (PGRS)

  • Punjab Chief Minister Captain Amarinder Singh launched a digital Public Grievance Redressal System (PGRS) in the State on 16Th August 2020 as a one-stop web portal to address the grievances of citizens in a time-bound manner for bringing efficiency, transparency & accountability in citizen centric services.

Citizens can now submit their grievances to the concerned government departments using following channels

  • Through Web Portal – Visit
  • Through m-Sewa app
  • Through Sewa Kendra – Visit Sewa Kendra
  • Through Call Center- Call unified state helpline no. 1100